Server Room Monitoring

Spook has over 200 installations across the UK, Channel Islands, Gibraltar and continental Europe, Spook is the leading managed monitoring service provider and is the IT professional’s choice in managed server room monitoring.

Many companies have disaster recovery plans in place; however if they are able to manage an out of line environmental/power condition before it escalates into a potentially more serious issue, then they remain in control of the situation.

A recent Spook survey showed that;

• 60% of our clients had some form of monitoring before moving to Spook
• 75% of our clients have increased their service level during their contract term
• 100% of our clients have renewed their service contracts

An area deemed critical for disaster recovery is monitoring the server room environment where anything adverse could clearly lead to a serious situation. By managing the environment of IT equipment a business can ensure the equipment they have invested in has longevity therefore maximising the return on their investment.

The Spook service provides:

• Real-time alarms 24/7
• Automated contact via SMS, e-mail, pager, PDA
• Spook Support contact 24/7 via landline for critical alerts
• Audit Reports every week
• Incident Reports for critical alarms
• Installation plans for each room monitored
• Unique mySpook client portal
• Real-time and historical charting for all sensors

Go here for a detailed service overview.

Spook Console:
Spook Console is designed to be installed on the client's LAN/WAN and is protected by the client’s firewall and IT security. Spook Console pushes information out via the internet and mail server in real time for all alerts and at regular intervals for sending system heartbeats and sensor data to Spook.  Go here for a Spook Console Topology.

Spook Central:
Spook Central is an ADSL based service whereby Spook provides a dedicated CISCO router at the client site and establishes a secure VPN back to the Spook servers. The installation is a private network and does not reside on the clients LAN/WAN. Spook Central polls each installation every few seconds.  Go here for a Spook Central Topology.

Power Management

Spook continually develops methods of monitoring with particular emphasis on power monitoring.  Our leading service now includes dynamic Kilo-watt hour consumption and real-time £ cost analysis.

The Spook service also includes a weekly audit report showing the Kilo-watt hours for each monitored device together with a £ cost calculation showing in real terms the power consumption of each PDU.  Each Kilo-watt hour device is automatically re-set to zero at the end of each month to show the accrued power for each period.  The units can also be re-set to zero by the client at any time to allow them to calculate real-time power consumption for smaller time periods.
 
Spook's array of Power Management products provides ways to analyse power consumption and remotely manage the supply of power to socket level of a PDU Strip.

Select standard and/or metered PDU's or browse through Spook's quality range of 'In-line' and Intelligent power devices to inform you of all relevant power metrics, including kWh, Amps and Volts etc. All Spook 'In-line' and Intelligent devices are fully compatible with Spook's managed monitoring service.

Surveillance

SnapShot from Spook is a low cost secure internet based surveillance service.  View your installation securely via the internet on Spook’s servers. SnapShot provides a real-time view as well as capturing events triggered by motion detection. SnapShot is also configured to take an hourly picture.

All images are stored safely and securely on the Spook file servers for current and historical review. Statistics are posted onto your account and you can search images based on activity or date. 

Spook are authorised resellers of AXIS Network Cameras.  Why not visit our On-Line Shop for a selection of the most popular cameras.

Thermal Imaging

To the naked eye everything may look absolutely fine within the server room environment; however there may well be a heat-related problem just waiting to surface.

Spook’s Thermal Imaging Survey Reports offer clients a valuable insight into how their IT equipment and environment looks from a temperature perspective. Associated infrastructure elements critical to the IT equipment are also included, e.g. Air Conditioning units and electrical PDU’s.

The surveys are intended to support existing preventative maintenance programmes and, in order to maximise their effectiveness, our inspections are conducted at regular intervals throughout the year. This enables Spook and the client to review the latest report and, importantly, easily compare its findings with earlier versions to identify any potential trend or issue.

All Spook Survey Reports include multiple images all presented in ‘dual format’ (Visible and Thermal) allowing for easy location identification.

For those hard to pin down intermittent problems Spook is able to set up a camera and capture Thermal and visible images over a time period (e.g. overnight). These images can be auto-triggered by a temperature value or by a preset time-lapse period.